personal internet use at work

January 11, 2021 by No Comments

An effective internet and email policy that helps employees understand what is expected of them regarding how they use their devices for work is a must for employers and employees. 116 views; Shares; Tweets; Shares; Facebook Messenger; Pins; Shares; Email Some research shows when you introduce digital technologies in the workplace and when you allow employees to use them for personal reasons — productivity suffers. For instance, paying a bill online during a lunch break or sending a note to a friend on Facebook can provide flexibility in the workplace. There are many different reasons why someone would use a smartphone or internet-enabled device while at work. Pros. Train your managers and supervisors about how to establish and maintain the expectations and policies of your workplace. Train them to recognize when an employee might be abusing internet time or sites at work. That in itself is a longstanding debate that hasn’t been resolved yet. The trouble here is that, in some workplaces, employees are required to use social media to promote their company or products to do something for the employer. Also, there is no scientific consensus on the link between personal internet use at work and productivity. To conclude, where do you see this phenomenon in the next five to ten years? During the work day, employees routinely check social networking sites, read current news articles, engage in online banking and shopping, watch YouTube videos, and book weekend travel. Companies that have a reasonable approach and understand that people need to take a mental break and let them use technology for personal use — those companies experience less alienation in general. This has been a double-edged sword for businesses. That in itself is a longstanding debate that hasn’t been resolved yet. Cyberslacking (also referred to as cyberloafing, non-work-related computing, cyber deviance, personal use at work, Internet abuse, workplace Internet leisure browsing, and junk computing) is the use of Internet and mobile technology during work hours for personal purposes (Bock and Ho, 2009, Johnson and Indvik, 2004, Lim, 2002, Mastrangelo et al., 2006). By monitoring personal internet usage, employers can ensure that employees are disseminating confidential information about the company to the public. While not every person has access to the Internet at work, the majority do. Wasted time at work is one of, if not the most important challenge companies all over the world are facing. And with the ubiquity of the smartphone, Internet access is always at our fingertips. McGill University’s Alex Miltsov breaks down some of the biggest questions surrounding the growing phenomenon. It can also boost productivity in some circumstances by providing employees with a short break so they can recover their concentration. The employee may need to use such websites for work-related purposes. In any case, it's good business practice for companies to create, publish, and enforce policies on personal Internet use at any company interested in achieving higher levels of productivity. Employee internet usage policy elements What is appropriate employee internet usage? People do it for different reasons because they have different life situations. December 2, 2011. This problem is HUGE. Report: Personal Internet use at work out of control Who cares about corporate IT policies? Do you have a policy for personal internet use at your own business? By circumventing certain prohibitions imposed by the employer, it will actually take the employee more time but they will still be doing it. Order Customized Papers. Alex: We all know about Google and their idea of letting their employees take one day off to do their personal projects. Many business internet usage policies have rules outlining which websites employees may visit while at work, and many company internet usage rules prohibit individuals from checking their personal e-mail accounts or logging into popular social networking sites while at work. Is personal Internet use at work primarily the domain of lower-status employees, or do individuals higher up the organizational hierarchy engage in this activity at equal or even greater levels? internet usage policy would typically cover all employees who have internet access This is another area where it is difficult to distinguish between times of activity or inactivity. He analyzes how the digitization of the workplace affects workers’ experiences and interactions, their private and social lives, and their work-life balance. Fortunately, cyberloafing is not a purely negative workplace behaviour. Findings of this study provide useful insights to … Most workers understand that their major task is to do their work. There are many different reasons why someone would use a smartphone or internet-enabled device while at work. We posit that higher workplace status is associated with significant incentives and greater opportunities for personal Internet use. Personal Internet Use at Work Should full personal use of work equipment be allowed? Skip to content. Define Consequences. This is another area where it is difficult to distinguish between times of activity or inactivity. hbspt.cta._relativeUrls=true;hbspt.cta.load(218977, '5fd39ac9-a0fc-4ddb-bf16-3121cd414a49', {}); When it comes to employees, this is not a new debate per se. Alex: With more and more digital technologies and algorithms being introduced in the workplace, we are seeing that a lot of work that used to require human input is or has already disappeared. examines the ways workers use digital media and technologies for work-related and personal purposes in the workplace. Alex: We know that e-mail is by far the most popular thing workers use for personal digital technology at work and we also see that there is now a spike in social media use. Most employees get on the Internet for personal reasons while they’re at work. Use encryption and passwords to protect both work and personal data. In fact, employees arguably spend about 2 hours per 8 hour work … But … Not employees, who will take "whatever … Matthew Lasar - Apr 27, … It could be a matter of personal resistance — some workers are dissatisfied with some kind of condition in the workplace and in order to retaliate, to take some time back, they engage in personal activities at work. The trouble here is that, in some workplaces, employees are required to use social media to promote their company or products to do something for the employer. In our age, there is more and more task-oriented work so whenever you have different tasks, you have periods of time when you are inactive and there is no work. You can’t just say “you can take as much time off as you want,” it has to be within certain reasonable limits. If you have permission to use the Internet at work, you must ensure that this never: takes place at the expense of contractual hours interferes with the Organisation’s work relates to a personal business interest involves the use of chat rooms or similar services. Internet use at work refers to either connecting to the Internet or using e-mail. Employees are increasingly looking for workplaces where they can exercise some autonomy and flexibility. One of the most controversial issues is personal use of technology at work, which is often referred to as cyberloafing, a voluntary act of employees using technology for non-work-related purposes during working hours . Use of internet at work, Problems with use of internet at work, can I be sacked due to my use of internet at work, example of a teacher being struck off due to his use of internet at work, would this have been the case if the sentiments were expressed during personal private internet usage They can take a day off and do their personal projects at work and use the company’s resources. Introduction Cyberslacking (also referred to as cyberloafing, non-work-related computing, cyber deviance, personal use at work, Internet abuse, workplace Internet leisure browsing, and junk computing) is the use of Internet and mobile technology during work hours for personal purposes (Bock & Ho, 2009; Johnson & Indvik, 2004; Lim, 2002; Mastrangelo, Everton, & Jolton, 2006). If you’re managing remote staff, they might be using the same personal computer for work and personal use. Being able to access the Internet and social media sites can be a nice benefit to workers. If you ban social media and personal e-mail, you can actually hurt your company as an employer. Some companies actually allow their employees 30 to 60 minutes of personal time on the company’s Internet daily. Using the internet to search for vacation deals or to go on personal social media sites typically does not fall into the acceptable use category—unless you happen to be a travel agent or a social media manager. If you look at the literature in labour studies, the questions of agency, power, autonomy, and flexibility have been some of the key issues in the labour movement in North America and many workplaces around the world. Completely cutting off the Internet for personal use may not be the best approach. ► There is significant variance in predictors of individual behaviors. Experts say that letting employees use the Internet at work is not always a bad thing, but unrestricted use of Facebook and YouTube can hurt the performance of critical business tasks. For other employees, it is just a matter of procrastination. Job-related internet use may include research, training tasks, and anything that would help someone do their job. It could be a matter of personal resistance — some workers are dissatisfied with some kind of condition in the workplace and in order to retaliate, to take some time back, they engage in personal activities at work. Using the internet to search for vacation deals or to go on personal social media sites typically does not fall into the acceptable use category—unless you happen to be a travel agent or a social media manager. With sites like YouTube, eBay, and Facebook and access to instant messaging and email tempting us at every turn, it can be difficult to resist personal Internet usage at work. When you’re multitasking, how can one say that you are not being productive? It can also be multi-screening when you’re doing some kind of work, but you’re passively watching some kind of show or listening to a podcast as well. Also, there is no scientific consensus on the link between personal internet use at work and productivity. Companies can control non-work-related use of the internet by limiting internet access to certain controlled points within the company, such as the library, or to specific "approved" websites. Personal Internet use at work: Understanding cyberslacking. A clear distinction needs to be made between work use and personal use. Three measures of cyberslacking are employed to provide a richer analysis of the phenomenon: individual behaviors, frequency of cyberslacking, and variety of cyberslacking. What do you think are some of the biggest misconceptions about personal internet use at work? By ... You can test positive for COVID-19 after a vaccine—but that doesn’t mean the shots don’t work. People do it for different reasons because they have different life situations. In our age, there is more and more task-oriented work so whenever you have different tasks, you have periods of time when you are inactive and there is no work. It could just be a matter of figuring out if your kids are alright. Alex Miltsov is a PhD candidate at the Department of Sociology at McGill University and is currently studying the use of digital technologies at work.His current research project examines the ways workers use digital media and technologies for work-related and personal purposes in the workplace. Personal Use You can access the Internet for occasional personal use at the discretion of your manager. Alex: It’s really impossible to treat all personal internet use in the workplace as one phenomenon. We started off by asking Alex what kind of effect personal internet use at work has had on employees and employers in the workplace. Your boss can monitor your personal computer if and when you connect to the work network. In this study, personal Internet use is defined as the use of Internet for all non-work-related activities, either goal driven or not. Without a doubt, the Internet has revolutionized the way people play and work. This is the same story for your phone, tablet, and any personal device that you connect to your network at work. We use cookies to help provide and enhance our service and tailor content and ads. I would say, because of those extended times of inactivity, we can predict this in the workplace: we will see more personal internet use. The trends are unsettling for HR executives nationwide: 30 to 40 percent of employee Internet activity is non-work-related, according to IDC Research. The counter-argument can be: “that podcast actually helps me do my work.” This is where it gets complicated when it comes to policy setting and how employers should treat those types of behaviours at work because there are a lot of blurred lines, It’s really impossible to treat all personal internet use in the workplace as one phenomenon. If you ban all social media and personal e-mail use, people will still use them but they will be creative and find ways of doing it. There is a shared idea that “I’m here to do my work.”. While employees slip personal online activities into their work time, their work may also be encroaching on their personal lives. ► Media habits positively predict cyberslacking variety & frequency. Results are discussed as to how the present study expands on previous research, and directions for future research are indicated. Specifically, this study aims to: (i) determine the extent of personal Internet use using mobile Internet devices at the Malaysian workplace; and (ii) investigate the individual and situational factors that lead to this behaviour. Estimates for the above race groups (white, black or African American, and Asian) do not sum to totals because data are not presented for all races. Internet browsing can have a positive impact on employees's emotions, allowing a measure of stress release. Several recent studies have shown that browsing the internet actually increases employee performance. However, it can also be a great way for employees to waste time, cause security issues, or give you legal headaches. The survey finds that workers with Internet access at home and at work used an average of 3.7 hours per week of work time for personal Internet use. Copyright © 2011 Elsevier Ltd. All rights reserved. As communicators, I and my team could give ample stories of the foolish things … Because of that, employers are recognizing that this is an important dimension and will allow more personal internet use at work. The counter-argument can be: “that podcast actually helps me do my work.” This is where it gets complicated when it comes to policy setting and how employers should treat those types of behaviours at work because there are a lot of blurred lines. Read your employer’s Internet usage and social media policy carefully. This employee internet usage policy applies to all our employees, contractors, volunteers and partners who access our network and computers. It could just be a matter of figuring out if your kids are alright. For employers, the main concern is productivity and there is a lot of research on that starting in the early nineties: to what extent personal internet use affects productivity. They take a much needed mental break so they can continue working. We know that e-mail is by far the most popular thing workers use for personal digital technology at work and we also see that there is now a spike in social media use. Should employees be allowed to access the Internet for personal use if. ► We test predictors of cyberslacking variety & frequency for nine behaviors. Devices and online tools encourage 24-7 … Take a break but keep your job. Use progressive discipline with employees who repeatedly violate your expectations and trust. Tell us what you think in the comment section below. There are so many different dimensions and sides to the story. There should be a very realistic picture as an employer as to why, how and to what extent people use these technologies as work. For other employees, it is just a matter of procrastination. For example, if you’re a social media marketing agency, Twitter and Facebook are integral to your operations. What are the real implications of personal internet use at work? There is only a minority of workers who are using these technologies for more than 40 percent of their work time. The ban on internet use at work could also potentially decrease your company’s liability in the event of a sexual harassment or other employee lawsuit, protecting company culture. The line between personal social media use and work-related social media use is getting blurred in some cases. How shared leadership is evolving through remote working, COVID-19: How to mitigate workplace liability and financial loss, How shared leadership can future proof your company. They can take a day off and do their personal projects at work and use the company’s resources. Monitoring and Privacy Rights of Employees at Work. A reasonable amount of personal Internet use may, in fact, help employees be more productive, allowing them to juggle personal and work obligations more effectively. As the years go by, it’s harder and harder to remember how we ever survived without it. Now we are seeing a task-oriented approach where you do some work intensively and then there are moments of inactivity — that is the new normal. We all know about Google and their idea of letting their employees take one day off to do their personal projects. Use the Internet for your own personal use on your unpaid lunch break only. … In order to address these limitations, the present study employs a nationally representative sample of American workers and tests the relationship between nine cyberslacking behaviors and a variety of demographic and work-specific predictors. Overall, maybe 10 or 15 percent of work time is dedicated to personal internet use at work. It can also be multi-screening when you’re doing some kind of work, but you’re passively watching some kind of show or listening to a podcast as well. It has to be negotiated in that particular workplace. However, this opens up the possibility that workers will use the Internet for personal reasons during working hours, resulting in lost productivity. Other research shows if you ban Facebook, social media, other kinds of personal activities, then you alienate your workforce and that leads to diminishing productivity. Register; Sign In; Go Online Papers. How do you think people should approach personal internet use at work? We communicate, network, watch our TV shows, do our grocery … Within professions that use computers, … It’s only a minority of workers who actively sabotage their work by engaging in personal activities in the workplace. It’s only a minority of workers who actively sabotage their work by engaging in personal activities in the workplace. The internet is essential for doing business. The Internet is essential to the operation of most businesses today, and allowing your employees to access the World Wide Web is a necessity. An effective internet and email policy that helps employees understand what is expected of them regarding how they use their devices for work is a must for employers and employees. There is a shared idea that “I’m here to do my work.”. Develop and maintain a culture of trust. The line between personal social media use and work-related social media use is getting blurred in some cases. How to disguise your personal web-surfing at work. There are so many different dimensions and sides to the story. He analyzes how the digitization of the workplace affects workers’ experiences and interactions, their private and social lives, and their work-life balance. Nowadays, beyond wages and compensation, employees really value flexibility and autonomy. currently studying the use of digital technologies at work. It boils down to being in charge of your work and your work conditions. Job-related internet use may include research, training tasks, and anything that would help someone do their job. 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